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How long is the warranty period?

The warranty period is 5 years for Flash Drives and 1 year for all other products beginning from the date of purchase as indicated on the invoice or receipt.


What does the warranty cover?

The warranty does not cover the repair or exchange of products resulting from misuse, accident, modification, unsuitable physical or operating environment, inadequate maintenance by yourself, or failure caused by a product for which Promomilia is not responsible. Failure or illegal operation is excluded where products are used with specialist or custom hardware or software or used in an application other than general storage of non-critical data.


Does Promomilia grant a warranty on all their products?

All products appearing on this site are warranted to be free from defect in material and workmanship.


In what cases does the warranty become void?

Warranty becomes void if equipment is modified, incorrectly used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.